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Returning without a receipt, store by store
Which stores still refund you, which give store credit, and which say no. Each line summarises the store's guide; open it for the conditions and exceptions before you act.
United States
58 stores| Store | Without a receipt | Checked |
|---|---|---|
| Abercrombie & Fitch Clothing | Proof is required; a store may retrieve a myAbercrombie-linked purchase, but success is not guaranteed. | Oct 28 |
| Academy Sports + Outdoors Sporting goods | Card lookup can verify purchase; unverifiable returns receive lowest-price merchandise credit from the preceding 90 days. Photo ID is required. | Oct 28 |
| Alo Yoga Activewear | Online orders use order number and email or account history; store purchases require the original sales receipt. No general no-receipt credit is guaranteed. | Oct 28 |
| Amazon Online marketplace | Start from Your Orders; Amazon’s return steps do not ask for a paper receipt. | Oct 28 |
| American Eagle Clothing | An order email or order-history page supports eligible refunds; without proof, the general policy offers a different-size exchange. Afterpay help instead offers gift-card credit. | Oct 28 |
| Anthropologie Clothing and home | Associates can find AnthroPerks-linked purchases using your ID, registered phone or email; no untraceable-purchase outcome is published. | Oct 28 |
| Aritzia Clothing | A valid receipt is required for ordinary returns and exchanges; no alternative or card/ID lookup is published. | Oct 28 |
| AutoZone Auto parts | Call 1-800-288-6966 for transaction details and store-return instructions; no guaranteed store-credit outcome is published. | Oct 28 |
| Barnes & Noble Books | Store purchases cannot be returned or exchanged without a receipt. Online purchases can use a packing slip or listed email proof; order number alone is insufficient. | Oct 28 |
| Bath & Body Works Beauty | Merchandise credit uses the lowest selling price; select stores require ID and limit non-receipted returns/exchanges to $250 per 90 days, excluding defective merchandise. | Oct 28 |
| Best Buy Electronics | Try receipt lookup first; no-proof returns may be denied or limited, with any reimbursement as store credit excluding state sales tax and fees. | Oct 28 |
| Bloomingdale's Department store | A store can offer merchandise credit at the lowest selling price in the previous 180 days; acceptance is not guaranteed. | Oct 28 |
| Boot Barn Boots and western wear | Store/event refunds require the original receipt; returns without it are sent back. Online confirmation can be recovered through customer service. | Oct 28 |
| Burlington Off-price | Approved general returns without a receipt receive lowest-selling-price merchandise credit with photo ID; Jewelry Counter items need the original receipt. | Oct 28 |
| Costco Wholesale Warehouse club | A receipt helps but may not be necessary; verified membership-linked accounts provide two years of warehouse receipts, with older duplicates available at membership counters. | Oct 27 |
| DICK'S Sporting Goods Sporting goods | Approved no-proof returns require valid ID and receive lowest-selling-price credit, usable only for in-store merchandise. | Oct 28 |
| Dollar Tree Discount | Without the original receipt, the central FAQ allows exchange at the current scanned price rather than a refund. | Oct 28 |
| DSW Shoes | Accepted no-proof returns receive merchandise credit at the current selling price with valid photo ID; acceptance may be limited. | Oct 28 |
| Edikted Clothing | Proof of purchase or order number is required; the portal needs order number and ZIP code. Receipt-free lookup alternatives are not published. | Oct 28 |
| Fashion Nova Clothing | Use the order number and email to recover packing slips or labels; missing-order-detail recovery routes are not published. | Oct 28 |
| Five Below Discount | Receipt or online confirmation is required; Customer Relations can try receipt recovery, but acceptance after failed recovery is not published. | Oct 28 |
| Foot Locker Shoes | An in-store exchange may use the lowest selling price in the past 60 days; phone number and two-factor verification are required. Approval is not guaranteed. | Oct 28 |
| Halara Clothing | No original receipt is required; order information is used. No ID-only, card-only or bank-statement lookup is published. | Oct 28 |
| Harbor Freight Tools Tools | Proof is required; no rule guarantees no-receipt credit, card/phone/ITC lookup, gift-receipt treatment or ID-only returns. | Oct 28 |
| Hobby Lobby Crafts | Accepted no-receipt store returns offer exchange or lowest-60-day-price merchandise credit with valid ID; Hobby Lobby may limit or refuse them. | Oct 28 |
| HOKA Running shoes | Direct-order lookup accepts purchase email and ZIP without an order number; ordinary return approval without a receipt is not guaranteed. | Oct 28 |
| Hollister Co. Clothing | Current FAQ requires receipt, invoice or order confirmation; older wording offers no-receipt credit. Confirm before relying on credit. | Oct 28 |
| The Home Depot Home improvement | Try transaction lookup; without valid proof, lowest-advertised-price store credit may be offered with government photo ID and verification approval. | Oct 27 |
| IKEA Furniture | IKEA may recover card receipts using store, date, amount and last four card digits; the card must be present. Family history or online confirmation may help. | Oct 28 |
| JCPenney Department store | A Merchandise Return Voucher may be available with photo ID, subject to exclusions; value uses the last 45 days’ lowest selling price. | Oct 28 |
| Kohl's Department store | Try lookup first; most eligible unverified returns receive merchandise credit at the lowest discounted 13-week sale price, with possible photo ID. | Oct 28 |
| Lowe's Home improvement | Valid purchase proof must be supplied or recovered; failed lookup has no published store-credit fallback. | Oct 27 |
| Lululemon Activewear | Packing slips, confirmation emails and member purchase history can replace paper; receipt-free member returns require a purchase linked at checkout after enrollment. | Oct 28 |
| Macy's Department store | Without proof, returns may receive credit at the lowest selling price in the previous 180 days; full-price credit is not guaranteed. | Oct 28 |
| Marshalls Off-price | Approved no-receipt returns receive store merchandise credit with government-issued photo ID, name, address and signature. No-receipt mail refunds are prohibited. | Oct 28 |
| Menards Home improvement | A driver's license or state ID is required; Menards may refuse the return. Receipt-required categories remain excluded. Try receipt lookup first. | Oct 28 |
| Michaels Crafts | Try Rewards or payment-card lookup; without a located receipt, valid photo ID is required for Store Return Card or exchange at the lowest previous 90-day price. | Oct 28 |
| Micro Center Electronics | An Insider account or validated name, address and email supplied at purchase can replace paper; purchase identification is still required. | Oct 28 |
| Nike Sportswear | Proof is required: order number, order barcode, receipt or saved Member purchase history. ID alone does not replace proof. | Oct 28 |
| Nordstrom Rack Department store | A receipt is required; find account, Guest Returns or email records, or ask Customer Care; no guaranteed no-receipt refund is published. | Oct 28 |
| Old Navy Clothing | Old Navy can trace purchases using supported proof or lookup; the outcome for an untraceable ordinary purchase is not published. | Oct 28 |
| Pacsun Clothing | A store may recover a lost-receipt purchase linked to Pacsun Rewards; lookup is not guaranteed. | Oct 28 |
| Peppermayo Clothing | No no-receipt route or clear paper-receipt requirement is published; returns use portal order details. Ask the buyer or live chat for help. | Oct 28 |
| Princess Polly Clothing | Store receipt requirements and lost-receipt lookup are not published; bring your receipt and ask before relying on other proof. | Oct 28 |
| Quince Clothing and home | Paper receipts are not listed in the account process; use checkout email or Find Order. Untraceable, bank-statement-only and ID-only returns are unpublished. | Oct 28 |
| Reformation Clothing | Order number or ordering email works; ID-only, card-only and untraceable-purchase concessions are unpublished. | Oct 28 |
| REI Outdoor gear | Member-linked store purchases can be located by member number; unlinked purchases require a paper or email receipt. Online or phone orders use an order number. | Oct 28 |
| REVOLVE Clothing | Retrieve online invoices from My Orders or identify orders using order number, shipping ZIP and email; no no-proof return route is published. | Oct 28 |
| Ross Dress for Less Off-price | Eligible returns get current-selling-price credit or exchange with valid picture ID, subject to category rules and verification; credit over $50 is mailed within 21 days. | Oct 28 |
| Saks Fifth Avenue Department store | An online order number can replace a paper receipt; no store-credit fallback or card, ID or phone lookup is published without verifiable proof. | Oct 28 |
| Sam's Club Warehouse club | Staff will try without a receipt; Account History supplies copies. Bring membership card and photo ID, which may be required. | Oct 28 |
| Sephora Beauty | Without a paper receipt, system verification can support an eligible return; unverifiable products get no refund, exchange or merchandise credit. | Oct 27 |
| Tractor Supply Co. Farm and rural | Member-linked transactions or order emails supply proof; unverified returns need approval and valid State or Federal ID, with current-price gift-card refunds. | Oct 28 |
| Ulta Beauty Beauty | Ulta must verify the original purchase; a checkout Rewards Member ID can help lookup; without proof or verification, no refund, exchange or credit. | Oct 28 |
| Uniqlo Clothing | Store refunds need original paper or opted-in e-receipts; without one, an in-store same-item size/color exchange is the published alternative. | Oct 28 |
| Urban Outfitters Clothing | Recover purchase documentation: confirmation email or a recreated packing list/order summary can support returns. No no-proof store-credit concession is published. | Oct 28 |
| Walmart Superstore | Try purchase or card lookup first. Verified returns with government photo ID may receive a gift card or exchange; numeric limits are unpublished. | Oct 28 |
| Zara Clothing | Zara must trace the transaction through QR, account, order email or receipt recovery; untraceable purchases have no published store-credit alternative. | Oct 28 |
United Kingdom
41 stores| Store | Without a receipt | Checked |
|---|---|---|
| Argos Catalogue retailer | A confirmation email, bank statement, Argos card statement or order number can replace a lost receipt. | 28 Oct |
| ASOS Online fashion | Use account orders or the order number plus purchase email; no no-proof route is published. | 28 Oct |
| B&Q DIY | Invoices and order confirmations count as proof; without a receipt, B&Q can offer a credit note valid for 12 months. | 28 Oct |
| Bershka Clothing | Purchase proof is required, but paper is unnecessary; online shoppers can show the e-ticket on a phone or print it. | 28 Oct |
| Boohoo Online fashion | Use your order number and email or postcode; the online instructions do not require a paper receipt. | 28 Oct |
| Boots Health and beauty | Store returns need a receipt; Boots publishes no ordinary lost-receipt route. | 28 Oct |
| CeX Second-hand tech | Proof is required for all store returns; receipt lookup and no-proof vouchers are not published. | 28 Oct |
| Charles Tyrwhitt Menswear | Use a receipt, confirmation email or order number; no-proof returns and card lookup are unpublished. | 28 Oct |
| Currys Electronics | A bank statement or online sales invoice can replace a receipt; no guaranteed no-proof credit is published. | 28 Oct |
| Debenhams Online department store | The forms require order number and email; lost-order recovery and card, ID or bank-statement lookup are not published. Contact customer services. | 28 Oct |
| Dunelm Homeware | An order confirmation can replace the receipt; without Dunelm-issued proof, no voluntary refund or exchange is offered. | 28 Oct |
| Gymshark Activewear | Online returns need order details; shop refunds require a receipt or e-receipt, though a manager may approve a no-receipt exchange. | 28 Oct |
| H&M Clothing | Online returns need order evidence rather than a paper receipt. | 28 Oct |
| Halara Activewear | No original paper receipt is required; Halara uses order information. Recovery without order details is unpublished. | 28 Oct |
| Halfords Motoring and cycling | General proof includes a confirmation email, e-receipt, order number or confirmation text; no-proof approval is unpublished. | 28 Oct |
| JD Sports Sportswear | A transaction statement can replace a lost shop receipt; online shoppers can use a despatch email or order confirmation. | 28 Oct |
| John Lewis & Partners Department store | Some proof of purchase is required; a paper receipt is not the only supported evidence. | 28 Oct |
| Mango Clothing | Digital receipts, purchase barcodes and downloadable online return forms can replace paper; no voluntary no-record route is published. | 28 Oct |
| Marks & Spencer Department store | Use an e-receipt, eligible online order number or gift receipt; no general outcome without purchase proof is published. | 27 Oct |
| Matalan Clothing and home | No refund or exchange without proof of purchase. Receipt or order confirmation is accepted in the introduction; store sections request the original receipt. | 28 Oct |
| Mountain Warehouse Outdoor gear | Other proof such as a bank statement can get an exchange or current-price gift card; monetary refunds need Customer Care review. | 28 Oct |
| New Look Clothing | Ordinary store returns require a valid receipt; online returns use the order number with order email or phone details. | 28 Oct |
| Next Clothing and home | Staff may offer a discretionary exchange when the receipt is lost. | 27 Oct |
| Nike Sportswear | Proof of purchase is required, but paper is not always necessary; members can use order history, and guests can use order number plus email. | 28 Oct |
| PrettyLittleThing Online fashion | No route without an order number is published; ask customer care for help. | 28 Oct |
| Primark Value fashion | The original receipt is required for ordinary change-of-mind returns; no alternative appears in the readable pages. | 28 Oct |
| The Range Home and leisure | Original physical till receipt or delivery note is requested; refunds may be refused without either. | 28 Oct |
| Reiss Clothing | No voluntary no-receipt, ID-only, bank-statement-only or card-lookup route is published. | 28 Oct |
| River Island Clothing | Store staff may locate the transaction, without guarantee; online buyers can use My orders or despatch email. | 28 Oct |
| Sainsbury's Supermarket | Proof is required; an order confirmation works, and a store may recover a duplicate receipt using purchase date and approximate time. | 28 Oct |
| Schuh Shoes | Online store returns accept printed or emailed order confirmation. Store purchases require a receipt; lost-receipt lookup and ID-only returns are not published. | 28 Oct |
| Screwfix Trade tools | Recover the order reference through account records or request an invoice copy; no voluntary no-receipt refund route is published. | 28 Oct |
| SHEIN Online fashion | Use the order in your signed-in account; no paper-receipt requirement or card/ID lookup is published. | 28 Oct |
| Smyths Toys Toys | Unwanted store purchases require a valid receipt. | 28 Oct |
| Specsavers Optician | Receipt requirements, lookup and alternative-proof procedures for voluntary returns are unpublished; ask the store what it needs. | 28 Oct |
| Sports Direct Sporting goods | Till receipt or bank statement is named alongside faulty-item guidance; bank statements alone do not guarantee change-of-mind acceptance. | 28 Oct |
| Tesco Supermarket | Clubcard used at purchase permits lookup up to 30 days afterwards; without receipt or Clubcard, as-new items can be exchanged at current scanned price. | 28 Oct |
| TK Maxx Off-price | No receipt-free store route is published; postal returns can use a written substitute for a missing despatch note. | 28 Oct |
| UNIQLO Clothing | Ordinary store returns require a paper receipt or e-receipt; a Purchase History product list is insufficient, and no no-proof credit fallback is published. | 28 Oct |
| Urban Outfitters Clothing | For eligible online store returns, bring order confirmation, dispatch email or returns note and the original card. No voluntary no-receipt acceptance is published. | 28 Oct |
| Zara Clothing | Use Zara QR, an E-Ticket or the linked purchase phone number; unlinked cash purchases without receipts have no published voluntary refund route. | 28 Oct |
Stores whose guides don't cover this situation aren't listed. Retailers change their policies; confirm on the official page linked in each guide. Report a change